Cancellations
Store credit will be applied to any cancellations received before your order is dispatched. A 20% restocking fee applies.
Payments
I accept payment by Electronic Funds Transfer (EFT), Paypal, AfterPay, and over the phone by Credit Card.
- Payments via EFT do not attract any additional fees.
- Payments via Paypal attract a 4% service charge, being the cost of the Paypal Transaction
- Payments via AfterPay attract a one off $0.30c fee plus a 6% service charge, being the cost of Afterpay's service
- Payments by Credit Card attract a 2.2% service charge being the cost of the Transaction
Returns & Warranty
I stand behind my experience and the quality of the parts that I sell, and will gladly work with you to resolve issues of defective parts as long as I am advised within a reasonable time frame.
Returns will not be accepted for change of mind or incorrectly ordered parts. Please choose carefully and if in doubt ASK.
Shipping
Please note most items include postage in the purchase price (where indicated), however with some bulky items and international orders I will need to invoice for shipping once you have completed your order. This allows me charge you actual shipping prices rather than rounding up based on guesstimates. Please get in touch via
facebook or by email to sales@rgsperformance.com if you would like a quote prior to placing your order.
Your order will be shipped via Australia Post, EMS, or Aramex couriers
standard delivery service depending on the size, type, and destination for your order. Please contact me if you have any specific delivery requirements.
All care is taken when packaging your items, but RGS Performance takes no responsibility for loss or damage sustained in transit. All orders are shipped with transit insurance and I will assist in any way possible should it be necessary for you to make a claim.
Please note that as of 17/3/21 couriers will not be obtaining signatures due to the Covid 19 pandemic. The terms of service provided by my freight partners are such that the courier may leave goods without signature if they judge that it is safe to do so, even if the goods have been sent with instructions to collect a signature on delivery. Please be aware of this when nominating your delivery address.
I do not offer free shipping for International orders. If you are ordering from outside of Australia you will be invoiced for international shipping after checkout. Please email me at sales@rgsperformance.com or contact me via RGS Performance Facebook page if you would like a shipping quote before you check out.
I do not have a shop front for pickup.
Transit Warranty
RGS Performance assumes no responsibility, financial or otherwise, for goods lost or damaged in transit.
